Excellence: A Distinctive Advantage

Kathy LetendreBlog, EAI Newsletter, Resources

“What do you do?” If in the realm of work, I typically say that “I work with organizations striving to be excellent.” In one form or fashion I hear “But aren’t all organizations?” That is when the conversation gets interesting.

When Teams Work!

Kathy LetendreBlog, EAI Newsletter, Resources

Lencioni’s model of teamwork has stood the test of time. It describes both the dysfunctions so commonly found on teams, as well as the five behaviors that create cohesion and effectiveness.

Are They Superhuman?

Kathy LetendreBlog, EAI Newsletter, Resources

Primary care physicians are such a crucial part of patient care and the healthcare ecosystem. Yet, they are not superhuman! They cannot manifest 26.7 hours in a day.