As leaders, we are often at the forefront, guiding strategic change. Whether in the context of setting a new strategic direction, shepherding the execution of strategic priorities, or leading an organization-wide change initiative, senior leaders are change-makers.
What Do You Mean?
Quality. Access. Sustainability. Certain words need definition. Without it, they are quite meaningless. With greater clarity, we can create organizational focus, drive, and even results.
Customer-Focused Improvement
Organizational improvement initiatives are frequently focused on improving processes to better serve our customers.